Utility Billing Division
The Utility Billing Division is responsible for assessing, billing, and collecting for
Water, Sewer and Stormwater services provided by the City to residential and commercial customers in Springfield.
The Utility Billing Division serves our water, sewer and stormwater customers with the highest degree of efficiency and convenience.
The staff and administration at the City of Springfield are committed to facilitating access to quality, safe drinking water to its residential and commercial clients. As part of that effort, the Utility Billing Division works to ensure that our customers receive prompt and comprehensive statements for the services they receive, and answers to their questions when and if they arise.
We take pride in serving the Springfield community, and doing all we can to be part of a flourishing city that’s moving forward, together.
Contact Information
Address:
76 E High St (1st floor)
Springfield, Ohio 45502
Hours of Operation: 8 AM to 5 PM, Monday through Friday
Phone:
Customer Service 937-324-7365 ext. 1
Fax number 937-328-3471
Automated phone payments can be made by calling 844-579-0114
After Hours and Emergencies: 937-324-7663
Send an Email to the Utility Billing Division
Services
| Service | Description |
|---|---|
| Online Payment | To make your Utility Payments online to the City of Springfield |
| Payment Locations | To make in-person Utility Payments to the City of Springfield, please visit our offices or one of our two dropbox locations |
| Set Up Utility Bill Auto Pay | Set up automatic withdrawal for your utility bill. |