Frequently Asked Questions

• Does the Department of Building Inspection offer off-hour inspections?
• Does the Division of Building Regulations offer Premium or Expedited Plan Review Service?
• How do I apply for or find out the status of my building permit application?
• How do I find out if my neighbors have a permit to perform construction work?
• How do I request an extension for a building permit application? How many extensions are allowed?

View All

• Why did the City contract with an independent third-party audit firm to perform a financial trend analysis and benchmarking study at a cost of $125,000?
• Why is the Mayor only there part-time?

View All

• Are there restrictions on putting up a fence?
• Are there restrictions on the storage of recreational vehicles on residential property?
• Can I have bees, chickens, goats, pigs, or other animals/livestock in the City?
• Can I place tables and chairs on the sidewalk?
• Do I need a permit for an electrical upgrade?

View All

• Are there restrictions on putting up a fence?
• Are there restrictions on the storage of recreational vehicles on residential property?
• Can a City code enforcement officer enter onto my property with or without my permission?
• Can I connect to city water and sewer?
• Can I have bees, chickens, goats, pigs, or other animals/livestock in the City?

View All

• Can a City code enforcement officer enter onto my property with or without my permission?
• What is the Minority Business/Disadvantaged Business, and Contracts Compliance Office

View All

• What is the civil service system and how does it apply to City employment?
• What type of positions are available with the City?
• Where and how can I apply for a City job?

View All

• Can I connect to city water and sewer?
• Do I need a permit for an electrical upgrade?
• Does the Department of Building Inspection offer off-hour inspections?
• How can I reduce my stormwater fee?
• How do I find out if my neighbors have a permit to perform construction work?

View All

• Does the Fire Department install free smoke detectors or carbon monoxide detectors?
• How do I become a Firefighter or Paramedic?
• How do I obtain a copy of an EMS or Fire Report?
• How do I obtain a Fire Safety Inspection?
• How do I obtain a residential recreational burn permit?

View All

• How do I get a copy of a birth certificate or death certificate?
• My sewer and stormwater rates recently increased; can these funds be utilized to cover the City’s current financial shortfall?
• When and where are City Commission meetings held?
• Why did the City contract with an independent third-party audit firm to perform a financial trend analysis and benchmarking study at a cost of $125,000?
• Why is the Mayor only there part-time?

View All

• Who can I talk to regarding Landmark/Historical buildings?

View All

• Can I drop charges?
• How can I find out when my next court date is?
• How can I talk to a prosecutor about my case?
• How do I file charges?
• How do I get a protection order?

View All

• How do I find out if my neighbors have a permit to perform construction work?
• How To Report a Concern
• What department handles public trees?
• Where can I file a complaint against a contractor?
• Where do I inquire about graffiti removal?

View All

• When does the City plow residential streets?
• When is leaf pickup?
• Who do I call for billing information or account name and address changes for water and sewer?
• Who fixes potholes and makes street repairs?
• Who is responsible for maintaining the sidewalk, curb, and gutter around my property?

View All

• Can I connect to city water and sewer?
• How can I pay my Utility Bill?
• My sewer and stormwater rates recently increased; can these funds be utilized to cover the City’s current financial shortfall?
• What can I do to prevent a sewer stoppage in my home?
• What determines the amount of my stormwater fee?

View All

• Have the cuts from the state been offset by casino revenues?
• What will this additional 0.4% cost the typical household?
• Why does the City not collect a sales tax?

View All

• How can I reduce my stormwater fee?
• My sewer and stormwater rates recently increased; can these funds be utilized to cover the City’s current financial shortfall?
• What determines the amount of my stormwater fee?
• Why do I have to pay the stormwater fee when my property doesn’t drain to the stormwater system?
• Why do I have to pay the stormwater fee when my property is completely covered with grass or trees?

View All

• Are my 2106 expenses deductible?
• Are retired persons required to pay city tax?
• Are students exempt from the tax?
• Can my spouse and I file together?
• Do I live within the city limits?

View All

• Does the City have a tree-planting program?
• What department handles public trees?

View All

• Can I connect to city water and sewer?
• Can I tour/visit the Water Treatment Plant?
• Does Springfield have lead water lines?
• How can I pay my Utility Bill?
• How is my water treated?

View All