How to Report Power Outages During Winter Storm

SPRINGFIELD (Jan. 18, 2019) ─ FirstEnergy meteorologists are closely monitoring the developing weather conditions.

In the event outages occur due to severe weather, customers without power are encouraged to report their outage by calling 1-888-LIGHTSS (1-888-544-4877), clicking the “Report Outage” link on www.firstenergycorp.com, or by texting out to 544487.

Ohio Edison customers can subscribe to email and text message alert notifications to receive weather updates in advance of major storms and updates on scheduled or extended power outages.  Visit www.firstenergycorp.com/connect to enroll.

Customers should immediately report downed wires to 1-888-LIGHTSS (1-888-544-4877) or call the Springfield Police Division’s non-emergency number at (937) 324-7680.  Ohio Edison reminds customers to stay away from downed wires, even if they believe they are no longer carrying electricity.  Extra caution should be used in areas where downed lines are tangled with trees or other debris.  Motorists are cautioned to treat intersections with inoperable traffic signals as four-way stops.

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