Water, sewer and stormwater fees are separate enterprise funds that are designed to support each of those individual services provided to our community. Those fees cannot be utilized for general government functions and services.
First contact the Service Department at 937-525-5800 to determine if water and sewer are available in your area. You may be required to pay a connection fee and obtain a permit to work in right of way. Work done on private property may require a plumbing permit from the Clark County Combined Health District.
Always dispose of cooking grease, fats, and food from plates into the trash can. Never flush diapers, wipes (including disposable or flushable wipes), and personal hygiene products down the toilet; dispose of them in the trash can.
Your first call should be to the Springfield Service Department, so that the city sewer main can be checked for a stoppage. If there is no stoppage in the sewer main, your second call should be to a drain cleaner.
The property owner is responsible for the house lateral from the house to the connection at the City sewer main.