Utility Billing Division
The Utility Billing Division is responsible for assessing, billing, and collecting for water, sewer and stormwater services provided by the City to residential and commercial customers in Springfield.
The Utility Billing Division serves our water, sewer and stormwater customers with the highest degree of efficiency and convenience.
The staff and administration at the City of Springfield are committed to facilitating access to quality, safe drinking water to its residential and commercial clients. As part of that effort, the Utility Billing Division works to ensure that our customers receive prompt and comprehensive statements for the services they receive, and answers to their questions when and if they arise.
We take pride in serving the Springfield community, and doing all we can to be part of a flourishing city that’s moving forward, together.
Contact Information
Address:
76 E High St (1st floor)
Springfield, Ohio 45502
Hours of Operation: 8 AM to 5 PM, Monday through Friday
Phone:
Customer Service 937-324-7365 ext. 1
Automated Phone Payment System: 1-833-320-5865
Fax number 937-328-3471
After Hours and Emergencies: 937-324-7663
City Hall Hours: 8 AM - 5 PM
Send an Email to the Utility Billing Division
Services
| Service | Description |
|---|---|
| Payment Locations | To make in-person Utility Payments to the City of Springfield, please visit our offices or one of our two dropbox locations |
| SpryEngage | We are excited to introduce our new online Customer Portal, designed to provide a faster, easier, and more convenient way to manage your utility account. |