The Utility Billing Division is responsible for assessing, billing, and collecting for utility services provided by the City.

Payment Locations

Payment of Accounts Can be Made at the Following Locations:

  • City Hall, 76 East High Street – First Floor Get Directions
  • Drop Box located on the sidewalk on the north-west side of City Hall (Fountain Avenue)
  • Drop box on sidewalk in front of the City Service Center, 2100 Lagonda Avenue
Pay Online

Customers can pay their City of Springfield Utility Bill online:

If your service is disconnected, do not pay your bill online.  Please call our office at 937-324-7365.

Note:  Google Chrome will not work with the payment websites.

Billing Rates
Autopay Setup

Customers interested in signing up for automatic bank draft can go to DirectPaymentPlan.com to sign up. If you have any questions regarding this service, please call (937) 324-7365.

Please Note: To prevent identity theft, the Service Application may be submitted either of the following ways:

  1. Turn in the Service Application with Picture ID, at City Hall, 76 E High Street, 1st Floor, Springfield.
  2. Download and print the Service Application. Fill out and sign the application, and then you MUST have it notarized. You may then fax to (937) 328-3471, email to aluttrell@springfieldohio.gov, or mail to Utility Billing, 76 East High Street, Springfield, OH 45502.
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