Water Utility

Ground water is pumped to the Water Treatment Plant, located at 201 Eagle City Road, where it undergoes several treatment processes to exceed standards set by EPA. It is then pumped into the distribution system, which is made up of over 335 miles of underground water lines, ranging in size from 3/4″ to 36″. This system reliably distributes water to Springfield residents and businesses, as well as four water supply districts.

Water Programs
Water Service Separation Program - The Water Service Separation Assistance Program is a voluntary program that provides up to $2,000 of assistance to residential property owners for plumbing changes associated with directly connecting their property to a City water main. Residential property owners who share a water service with one or more properties are eligible. Upon approval of the application, the City […]
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Water Permits
Fire Hydrant Permit - Upon application and payment of applicable fees and deposits, the use of fire hydrants and meters may be granted by the Service Department. The following outlines the procedures to be followed to be granted permission to use fire hydrants for non-potable water need: A written application for a permit is available at the Service Center […]
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Part 9 - Streets, Utilities, and Public Services Code
Frequently Asked
Does Springfield have lead water lines? - None of the public water mains in the Springfield system are made of lead; they are made of cast iron, ductile iron, or concrete. However, because some water service lines, home plumbing, fixtures, and solder may contain lead materials or parts, precautions are taken to prevent lead from leaching into the water customers rely on at the tap.
Can I tour/visit the Water Treatment Plant? - Yes! We welcome citizens, church groups, and school field trips at the plant. All tours and visits must be pre-authorized and scheduled ahead of time. To schedule a tour, please call (937) 525-5880.
Why does my water smell like chlorine? - Sensitivity to the odor of chlorine varies among customers. The chlorine odor of tap water is directly attributed to the disinfection process. Disinfection is a requirement of the Federal government for all Public Water Systems to help protect against bacteria, viruses, and parasites. Chlorine residuals in the distribution system must be maintained between 0.2 to 4.0 parts per million.
How is my water treated? - Springfield’s water undergoes several treatment processes after arriving at the plant and before it is sent to the distribution system. The water treatment process includes coagulation and flocculation (to cause small particles from the raw water to adhere to each other), sedimentation (to remove those particles), chlorination (for disinfection), and filtration (to remove the very smallest particles). Sodium hexametaphosphate is also added to help with corrosion control and stability.
Where does my water come from? - The Springfield Water Treatment Plant receives its drinking water from 12 wells located in the Mad River Valley Buried Aquifer. To minimize the risk of contamination, the City has a Wellhead Protection Area that encompasses all lands within a 5-year time of travel to the well field. The City has developed a comprehensive plan to manage all potential sources of contamination within this zone and to minimize impacts to the aquifer.
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About the Water Treatment Plant

The City of Springfield’s Water Treatment Plant was built in 1958. The Ohio Environmental Protection Agency (OEPA) categorizes the facility as a Class III Public Water System. Sixteen full-time employees support plant operations. The plant is staffed 24/7 by OEPA Certified Operators.

The plant has a 36 million gallon per day (MGD) peak design capacity and provides an average of 11 MGD of potable water to Springfield citizens and five water supply districts.

Our Mission

The mission of the Water Treatment Plant is to provide an adequate, reliable, and safe supply of water for the citizens and businesses of the Springfield community.

Tour the Plant

The public is welcome to tour the plant. School groups, clubs, church and business organizations, as well as individual residents are encouraged to tour this facility. To schedule presentations or a tour, please contact the Superintendent at (937) 525-5880.

Water Treatment Plant Facts

greensites_logoIn 1882 the City of Springfield first supplied water through a pressurized system, which was primarily constructed for fire protection efficiency. Chlorination was added in 1917 to make the water safer for the public to drink. The current water treatment plant, located on Eagle City Road, was constructed in 1958 and was originally designed to provide up to 36 million gallons of water per day. This facility utilizes softening, filtration, and disinfection as its primary treatment process.

The plant is supplied raw water from twelve wells located along Mad River. Each 30-inch diameter well is capable of producing just over 3 million gallons of water a day. The wells draw water from an unconfined sand and gravel aquifer. Protection of this high quality and plentiful water supply is guided by our Drinking Water Source Protection Plan and our Wellhead Protection Ordinance.

As part of the quality assurance requirements for safe drinking water, most of the required testing is conducted in on-site plant laboratory facilities.

The City’s Water Treatment Plant, four elevated water storage tanks, and two water pressure booster stations currently supply an average of 11 million gallons of potable water per day to the citizens of Springfield and five water supply districts.

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Service Center

Office Hours:

Monday - Friday: 7:30 am - 4 pm

Closed all national holidays.

Water Treatment Plant

Office Hours:

Monday - Friday: 7 am - 3:30 pm

Closed all national holidays.

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