Resident Services
Explore all services available to you as a resident of Springfield, Ohio. To learn more about a service or to contact the appropriate department to assist you with a service, please click the department name.
Springfield Ohio Resident Services
Service | Description | Departments | hf:tax:departments |
---|---|---|---|
2023 Income Tax Filing Information | INCOME TAX RETURN PACKETS WILL NO LONGER BE MAILED. The 2023 tax filing deadline is Monday, April 15th , 2024. | Income Tax | income-tax |
A New Way to Ride | We have a new transit service coming next year! We’d like your feedback, please follow the link to take the survey and receive a FREE ride on the new service. | SCAT | scat |
Accident Reports | The Springfield Police Division is custodian of City motor vehicle accident reports. | Police Division | police-division |
ADA ParaTransit | Convenient, low-cost transportation via ADA accessible vehicles by assistance trained drivers for qualified citizens that are unable to utilize fixed route transit services. | SCAT | scat |
Applications and Downloads | Find documents and applications for planning and zoning, construction specifications, strategic plans and more. | Planning & Zoning | planning-zoning |
Backwater Prevention Assistance Program | If a residential property owner’s basement floods during rain events, an application may be submitted to the Utilities Maintenance Division to request consideration to participate in a program to eliminate basement flooding caused by surcharging of the City’s collection system. | Water & Sewer | water-sewer |
Brush Recycling | Yard waste such as tree limbs, old leaves, dead dried flowers and vines can be recycled free of charge to the public | Urban Forestry | urban-forestry |
Building Inspections | The City of Springfield conducts building inspections to ensure that commercial construction meets local and state codes. | Building Regulations | building-regulations |
City of Springfield Police Complaint Form | Please complete the following form to report a complaint with the City of Springfield Police. This report will be sent to the City Manager’s Office and a representative will reach out to you with next steps if necessary. | Police Division | police-division |
Code Compliance Map | See a GIS map of current code compliance cases, including the case type, location and status | Code Compliance | code-compliance |
Cold Cases | The Springfield Police Division has unsolved homicides, commonly known as cold cases. | Police Division | police-division |
Construction & Remodeling | The City of Springfield requires residents to submit an electronic submittal of plans for residential construction and remodeling. | Building Regulations | building-regulations |
CPR Classes | Learn how to sign up for a CPR Class | Fire Division | fire-division |
Dial-a-Ride | Origin to Destination service within 3/4 mile of the established fixed route service area by appointment for all citizens. | SCAT | scat |
Employment with the City of Springfield | Visit here if you are interested in viewing current positions available at the City of Springfield. | Human Resources | human-resources |
Fixed Route Fares and Passes | Fare and pass information | SCAT | scat |
General Airport Information | Information about the Springfield-Beckley Airport | Airport | airport |
General Tax Information | The City of Springfield Income Tax division administers the city income tax ordinances. | Income Tax | income-tax |
Home Sampling for Lead in Drinking Water | This U.S. Environmental Protection Agency video is produced by EPA Region 4 to describe why it is important and how to sample for lead and copper in drinking water. | Water & Sewer | water-sewer |
Housing Support & Neighborhood Engagement | The Neighborhood Impact Division provides fair housing support, neighborhood engagement, and plans for various federal funding program investments. | Neighborhood Impact Division | neighborhood-impact-division |
How to File Charges | The Clark County Municipal Court Prosecutor’s Office has prosecution packets that you can complete. | Police Division | police-division |
JEDD Tax Information | The City of Springfield, in an agreement with Green Township, levies a one percent income tax for those working in the Springfield-Beckley Airport Joint Economic Development District (JEDD). | Income Tax | income-tax |
Lead Service Line Replacement Assistance Program | This program involves the City paying up to fifty percent of the project costs with a maximum of $1,500 per residential property to replace private lead service lines and defray the costs to customers. | Water & Sewer | water-sewer |
Map of SCAT Routes | View SCAT Route Maps | SCAT | scat |
Memorial Tree Planting | A Memorial Tree Fund is available to those who wish to plant a tree in the right-of-way in honor/memory of someone or to add to the beautification of their neighborhood. | Urban Forestry | urban-forestry |
Ohio EPA | Link to the Ohio EPA for more information | Water & Sewer | water-sewer |
Ohio Legal Help – Housing | Legal help for Ohio residents. | housing services | housing-services |
Online Filing | You may be able to file your City of Springfield income tax return digitally. | Income Tax | income-tax |
Online Payment | To make your Utility Payments online to the City of Springfield | Utility Billing | utility-billing |
Parking and EV Charging Stations | Park at the 99 parking garage is open 24-hours a day, year-round. Parking is FREE and there are three levels, offering 305 parking spaces for residents, visitors and businesses. | ||
Passenger Guidelines | Customers are expected to comply with the following standards while traveling on SCAT vehicles and at SCAT facilities. | SCAT | scat |
Potholes | We work diligently to address potholes as they occur in the roadways, but unfortunately we can’t catch them all. | Street Maintenance | street-maintenance |
Records and Reports | The Springfield Police Division is custodian of City police records. | Police Division | police-division |
Recover Stolen Property | The Springfield Police Division recovers thousands of stolen and/or lost items. | Police Division | police-division |
Ride-Along | In order to promote good will in the community and insight to careers in the Fire/EMS Service, students and interested members of the community are offered the opportunity to participate as a Rider/Observer with Division personnel. | Fire Division | fire-division |
Ride-Along | The people of the Springfield Police Division are dedicated to transparency and community education of public safety operations. | Police Division | police-division |
Septic System Elimination Assistance Program | The Septic System Elimination Program is designed for residential within the City’s corporate boundary that still have a private septic system that wants to connect to City sewer and/or must hook into the City’s public sewer due to failure of said system. | Water & Sewer | water-sewer |
Service Hours | Service hours for SCAT | SCAT | scat |
Set Up Utility Bill Auto Pay | Set up automatic withdrawal for your utility bill. | Utility Billing | utility-billing |
Sewer Lateral Repair Program | The property owner is responsible for the sanitary lateral from the house to the connection at the City sewer main. | Water & Sewer | water-sewer |
Sewer Use Ordinance | Information about the use of public sewers in the City of Springfield | Water & Sewer | water-sewer |
Snow Removal | Snow removal is provided citywide at the beginning of snowfall and for several hours after it ends. | Street Maintenance | street-maintenance |
Snow Route Map | See a GIS map of the routes used by the City when clearing snow and ice from roadways. | Street Maintenance | street-maintenance |
Suburban Contracts | The City of Springfield, Fire Rescue Division offers Suburban Contracts to residential and commercial properties not located within the Springfield City Limits. | Fire Division | fire-division |
Title IV Information | SCAT operates all services, routes, and accommodations without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964 | SCAT | scat |
Tree Trimming & Removal | Private trees are the responsibility of the property owner. | Urban Forestry | urban-forestry |
Tree Worker License | Anyone doing tree work within Springfield’s corporate boundary must be licensed or employed by a licensed tree company. | Urban Forestry | urban-forestry |
Vacant Property Registration | The City of Springfield has partnered with Prochamps to administer its Foreclosure Property and Vacant Property Registration Program. | Code Compliance | code-compliance |
Water Pressure Map | See and search a GIS map of City water pressure contours | Water & Sewer | water-sewer |
Water Service Separation Assistance Program | The Water Service Separation Assistance Program involves the City paying up to $2,000 for plumbing changes that will effectively eliminate an instance of a common or shared water service. The desired goal is to provide you a water service for your sole use and minimize, to the extent possible, unforeseen disruptions in this service. | Water & Sewer | water-sewer |
Zoning Map | See and search a GIS map of zoning designations in the City of Springfield | Planning & Zoning | planning-zoning |