Resident Services

Explore all services available to you as a resident of Springfield, Ohio. To learn more about a service or to contact the appropriate department to assist you with a service, please click the department name.

Springfield Ohio Resident Services

ServiceDescriptionDepartmentshf:tax:departments
2023 Income Tax Filing Information

INCOME TAX RETURN PACKETS WILL NO LONGER BE MAILED. The 2023 tax filing deadline is Monday, April 15th , 2024.

income-tax
A New Way to Ride

We have a new transit service coming next year! We’d like your feedback, please follow the link to take the survey and receive a FREE ride on the new service.

scat
Accident Reports

The Springfield Police Division is custodian of City motor vehicle accident reports.

police-division
ADA ParaTransit

Convenient, low-cost transportation via ADA accessible vehicles by assistance trained drivers for qualified citizens that are unable to utilize fixed route transit services.

scat
Applications and Downloads

Find documents and applications for planning and zoning, construction specifications, strategic plans and more.

planning-zoning
Backwater Prevention Assistance Program

If a residential property owner’s basement floods during rain events, an application may be submitted to the Utilities Maintenance Division to request consideration to participate in a program to eliminate basement flooding caused by surcharging of the City’s collection system.

water-sewer
Brush Recycling

Yard waste such as tree limbs, old leaves, dead dried flowers and vines can be recycled free of charge to the public

urban-forestry
Building Inspections

The City of Springfield conducts building inspections to ensure that commercial construction meets local and state codes.

building-regulations
City of Springfield Police Complaint Form

Please complete the following form to report a complaint with the City of Springfield Police. This report will be sent to the City Manager’s Office and a representative will reach out to you with next steps if necessary.

police-division
Code Compliance Map

See a GIS map of current code compliance cases, including the case type, location and status

code-compliance
Cold Cases

The Springfield Police Division has unsolved homicides, commonly known as cold cases.

police-division
Construction & Remodeling

The City of Springfield requires residents to submit an electronic submittal of plans for residential construction and remodeling.

building-regulations
CPR Classes

Learn how to sign up for a CPR Class

fire-division
Dial-a-Ride

Origin to Destination service within 3/4 mile of the established fixed route service area by appointment for all citizens.

scat
Employment with the City of Springfield

Visit here if you are interested in viewing current positions available at the City of Springfield.

human-resources
Fixed Route Fares and Passes

Fare and pass information

scat
General Airport Information

Information about the Springfield-Beckley Airport

airport
General Tax Information

The City of Springfield Income Tax division administers the city income tax ordinances.

income-tax
Home Sampling for Lead in Drinking Water

This U.S. Environmental Protection Agency video is produced by EPA Region 4 to describe why it is important and how to sample for lead and copper in drinking water.

water-sewer
Housing Support & Neighborhood Engagement

The Neighborhood Impact Division provides fair housing support, neighborhood engagement, and plans for various federal funding program investments.

neighborhood-impact-division
How to File Charges

The Clark County Municipal Court Prosecutor’s Office has prosecution packets that you can complete.

police-division
JEDD Tax Information

The City of Springfield, in an agreement with Green Township, levies a one percent income tax for those working in the Springfield-Beckley Airport Joint Economic Development District (JEDD).

income-tax
Lead Service Line Replacement Assistance Program

This program involves the City paying up to fifty percent of the project costs with a maximum of $1,500 per residential property to replace private lead service lines and defray the costs to customers.

water-sewer
Map of SCAT Routes

View SCAT Route Maps

scat
Memorial Tree Planting

A Memorial Tree Fund is available to those who wish to plant a tree in the right-of-way in honor/memory of someone or to add to the beautification of their neighborhood.

urban-forestry
Ohio EPA

Link to the Ohio EPA for more information

water-sewer
Ohio Legal Help – Housing

Legal help for Ohio residents.

housing-services
Online Filing

You may be able to file your City of Springfield income tax return digitally.

income-tax
Online Payment

To make your Utility Payments online to the City of Springfield

utility-billing
Passenger Guidelines

Customers are expected to comply with the following standards while traveling on SCAT vehicles and at SCAT facilities.

scat
Potholes

We work diligently to address potholes as they occur in the roadways, but unfortunately we can’t catch them all.

street-maintenance
Records and Reports

The Springfield Police Division is custodian of City police records.

police-division
Recover Stolen Property

The Springfield Police Division recovers thousands of stolen and/or lost items.

police-division
Ride-Along

In order to promote good will in the community and insight to careers in the Fire/EMS Service, students and interested members of the community are offered the opportunity to participate as a Rider/Observer with Division personnel.

fire-division
Ride-Along

The people of the Springfield Police Division are dedicated to transparency and community education of public safety operations.

police-division
Septic System Elimination Assistance Program

The Septic System Elimination Program is designed for residential within the City’s corporate boundary that still have a private septic system that wants to connect to City sewer and/or must hook into the City’s public sewer due to failure of said system.

water-sewer
Service Hours

Service hours for SCAT

scat
Set Up Utility Bill Auto Pay

Set up automatic withdrawal for your utility bill.

utility-billing
Sewer Lateral Repair Program

The property owner is responsible for the sanitary lateral from the house to the connection at the City sewer main.

water-sewer
Sewer Use Ordinance

Information about the use of public sewers in the City of Springfield

water-sewer
Snow Removal

Snow removal is provided citywide at the beginning of snowfall and for several hours after it ends.

street-maintenance
Snow Route Map

See a GIS map of the routes used by the City when clearing snow and ice from roadways.

street-maintenance
Suburban Contracts

The City of Springfield, Fire Rescue Division offers Suburban Contracts to residential and commercial properties not located within the Springfield City Limits.

fire-division
Title IV Information

SCAT operates all services, routes, and accommodations without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964

scat
Tree Trimming & Removal

Private trees are the responsibility of the property owner.

urban-forestry
Tree Worker License

Anyone doing tree work within Springfield’s corporate boundary must be licensed or employed by a licensed tree company.

urban-forestry
Vacant Property Registration

The City of Springfield has partnered with Prochamps to administer its Foreclosure Property and Vacant Property Registration Program.

code-compliance
Water Pressure Map

See and search a GIS map of City water pressure contours

water-sewer
Water Service Separation Assistance Program

The Water Service Separation Assistance Program involves the City paying up to $2,000 for plumbing changes that will effectively eliminate an instance of a common or shared water service. The desired goal is to provide you a water service for your sole use and minimize, to the extent possible, unforeseen disruptions in this service.

water-sewer
Zoning Map

See and search a GIS map of zoning designations in the City of Springfield

planning-zoning